The IALS Blog

The 5W2H methodology for problem statements

How to set your team up for success Imagine this scenario… Pat the Plant person comes into the control room and says in frustration, “The @#$$%&! piece of equipment broke AGAIN!!! We need to do an investigation and fix it NOW!” The team on shift were frustrated...

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Having a fun mindset

“It’s kind of fun to do the impossible.”– Walt DisneyThis is one of my favorite quotes, as it really establishes the drivers and passion for an organization. Think about it…. If people are passionate about the mission, and are having fun while doing it, you have that...

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My vacuum cleaner moment

How a repaired vacuum cleaner was one of my Operational Excellence "Ah-Ha!" Moments… Operational Excellence to me is about a vacuum cleaner moment at work, earlier in my career. You are now thinking…. WHAT??!! Please stay with me for a moment………. There are a lot of...

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